Last updated: 8th May 2024
Our refund policy has been devised to define the situations under which GETLEAN.COM.AU PTY LTD will provide a refund, the procedure for claiming a refund and the responsibility of GETLEAN.COM.AU PTY LTD in circumstances resulting in such a claim. By registering for any of our services, you are declaring that you accept and agree with all the terms and conditions outlined in the refund policy.
Understanding the detailed conditions under which refund will be made is vital. The following criteria must be met:
We automatically rebill our clients each month for continued access to our services. Please note that the terms of the automatic rebilling will be adhered to strictly. Cancellation requests should be submitted before the billing date to avoid charges for the next billing cycle.
Our refund policy operates in accordance with the Australian Consumer Law. We ensure that all our refund practices are compliant with the norms specified under Australian Consumer Law for refunds. For more information about the Australian Consumer Law and your rights to a refund, you can visit the Australian Competition & Consumer Commission (ACCC) website at www.accc.gov.au.
If you meet the above criteria and would like to request a refund, please contact us at contact@getlean.com.au with details of your claim, including any documentation as required. We will process your request and respond within a reasonable timeframe.
If you have any questions or concerns about our refund policy, please contact us at:
GETLEAN.COM.AU PTY LTD
Email: support@getlean.com.au